Quality Practitioner Standard – Level 4
Introduction

The Quality Practitioner Level 4 has four main elements: 1. Quality Planning (planning a delivery system for reliable outputs, such as implementing Quality Management Plans), 2. Quality Assurance (providing confidence to stakeholders that Quality standards are maintained, such as conducting audits), 3. Quality Control (verifying a product or service is meeting agreed specifications, such as carrying out inspections) and 4. Continuous Improvement (preventing recurrence of poor quality through analysis and addressing the root cause of poor quality, such as conducting investigations).

 

Curriculum Intent:  

  • To develop Learner’s knowledge, skills and behaviours to meet the needs of a successful quality practitioner. 
  • To develop and support personal growth and awareness. 
  • To provide a curriculum tailored to Learner and Employer needs for successful, sustainable change. 
  • To create learner led ‘stretch & challenge’ activities which will enhance behaviour and knowledge elements of the standards. 

1 day induction covering the below workshops and qualifications 

  • Programme induction 
  • Meet the tutor 

14 month programme followed by 3 month gateway & EPA.

Assessor visits  

A monthly assessment visit is scheduled, whereby a member of our assessment team will be allocated to the learner to complete KSB evidence (knowledge, skills and behaviours).

 

Curriculum Implementation: 

  • Delivery consists of varying styles and methods encompassing different learning styles. 
  • Learners will work in large and smaller groups where communication and challenge are encouraged. 
  • Sessions are clearly structured with aims and objectives aligned to technical Knowledge, Skills and Behaviours. 
  • Learners are frequently set knowledge base assignments and mock exams to support knowledge retention, learning and preparation towards a successful EPA. 
  • Specialist lean Coaches provide regular performance feedback, support and guidance as appropriate to individual learner needs. 

Workshops 

Workshop 1 – ISO 9001:2015 Internal Auditor 

Workshop 2 – ISO 9001:2015 Internal Auditor 

Workshop 3 – ISO 9001:2015 Lead Auditor 

Workshop 4 – ISO 9001:2015 Lead Auditor 

Workshop 5 – ISO 9001:2015 Lead Auditor 

Workshop 6 – Core Tools: APQP 

Workshop 7 – Core Tools: FMEA and Control Plans 

Workshop 8 – Core Tools: SPC and Capability 

Workshop 9 – Core Tools: MSA and PPAP 

Workshop 10 – Lean Foundation 

Workshop 11 – 8D Problem Solving & Quality Performance Improvements 

Workshop 12 – EPA Preparation (Month 13) 

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