Advanced Product Quality Planning (APQP)

To develop delegates to the product quality planning cycle by up-front planning and then implementation.

• Delegates will realise the benefits of cross-functional teams and the effects they have on customer satisfaction.
• Understand the objectives and phases of APQP
• Understand the interaction between the customer and supplier during APQP
• Build confidence in completing APQP activities in your work place

• Welcome and Introduction to the course
• Aims and Objectives
• What is APQP
• Core tools of APQP
• Determining customer needs through APQP
• Defining inputs and outputs
• Developing operational systems
• Control plans and methodology
• Reducing variation in processes
• Continuous Improvement

This programme uses a mixture of individual exercises group discussions and individual exercises information input sessions to fully involve participants.