Planning & Allocating Work

The aim of this course is to develop knowledge and understanding of how to plan and allocate work as required by a practicing or potential first line manager.

Participants will:

• Identify and set SMART organizational targets
• Monitor & control planned activity
• Identify resources required to complete a planned activity
• Explain how to allocate work , assess and support team performance in achieving objectives
• Identify causes and actions to overcome causes of variance
• Explain how to involve team members in identifying ways to improve performance to meet objectives

• How to Plan Work in the Workplace
• Role & purpose of objectives and targets
• Links between organisational and team objectives
• Setting SMART work targets
• Performance measurement
• Planning techniques appropriate to small scale planning
• Monitoring & control techniques and records
• Allocate Work to Team Members
• Effective methods of communication to give instructions
• Types of quality standards and their purpose
• Methods to monitor actual performance against production targets and time scales, and identify variances
• Ways to ensure team members understand monitoring systems
• How to Improve the Performance of a Team in Delivering to Plan
• Recording outputs and variances
• Techniques for identifying causes of underperformance
• Corrective and remedial actions of underperformance

This programme uses a mixture of group discussions, pro-forma examples, information input sessions along with practical application to fully involve participants.