ISO 9001:2015 Quality Foundation

ISO 9001:2015 Quality Foundation

ISO 9001 is an international standard providing organisations with a framework to run an effective Quality Management System.  It can be adopted by any organisation to provide their products and services in a consistent way whilst enhancing customer satisfaction.

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The aim of this one day course is to provide a greater understanding on ISO 9001:2015 giving individuals the benefits of a process-based management system.  An awareness of the changes from ISO 2001:2008 to 2015 and how the standard can be used as a framework for managing risk and for continual improvement.


Participants will:

  • Understand Quality Management Systems, principles and terminology
  • The ISO 9001:2015 standard and interpreting it’s requirements
  • Plan, Do Check, Act Cycle - PDCA
  • Philosophy of the revision from ISO 2001:2008 to 2015
  • The Standards
  • Overview of ISO 9001:2015 an its relevance to a business/quality management system
  • Implications of the Changes
  • Quality Management Principles and the key components of a QMS
  • An understanding of the Annex SL Framework
  • How a QMS establishes a culture of continual improvement
  • Leadership & Management commitment
  • The role of Certification Bodies

This programme uses a mixture of group discussions, pro-forma examples, information input sessions along with practical application to fully involve participants.